Privacy Policy

Last Updated: August 17, 2026

Shanghai Shenrui Electrical Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”) fully understands the importance of personal information. We are committed to taking appropriate security protection measures in accordance with laws and regulations to ensure the safety and controllability of your personal information. Consequently, we have formulated this “Privacy Policy” (hereinafter referred to as this “Policy”) to explain how we collect, use, store, share, and protect your personal information when you visit our website and use our services, as well as how you may exercise your relevant rights.

Please read and fully understand the entire content of this Policy before using our website or submitting any contact forms. By submitting a form or continuing to use our website, you agree to the processing of your personal information in accordance with this Policy.

1. Who We Are

• Personal Information Processor: Shanghai Shenrui Electrical Co., Ltd.
• Registered Address: Room A-1356, Building 1, No. 188 Changyi Road, Baoshan District, Shanghai
• Contact Number: 021-65682881
• Email: [email protected]

2. Information We Collect and How We Use It

(1) Information You Voluntarily Provide

When you submit an inquiry through the “Contact Us” page on our official website, we collect the following information that you voluntarily provide:

Data Category	Purpose of Collection	Method of Use
Name	To identify you and address you appropriately during communication.	Internal records; used when contacting you via phone or email.
Phone Number	To get in touch with you and follow up on business inquiries.	Used for phone or SMS responses to your inquiry.
Email Address	To send responses to your inquiry, materials, or cooperation proposals.	Used for email communication.
City	To understand your regional needs and match them with the appropriate service area.	Used for internal requirement classification and service assignment.
Message Content	To understand your specific inquiry or business requirements.	Used for internal assessment, response, and business follow-up.

We only use your personal information within the scope of the above purposes and will not use it for any unrelated purposes. If it becomes necessary to use your information beyond these purposes, we will seek your consent again.

(2) Information We Collect Automatically

When you visit our website, we may automatically collect certain information through server logs, such as your IP address, browser type, access time, and pages visited. This information is primarily used for website security, access statistics, and page optimization, and it does not directly identify you personally.

3. How We Store Your Information

(1) Storage Location

Personal information collected and generated during our operations within the People’s Republic of China is stored within the territory of the People’s Republic of China. We do not currently transmit your personal information overseas. If cross-border transmission becomes necessary in the future, we will fulfill our notification obligations in accordance with the law and obtain your separate consent.

(2) Retention Period

We retain your personal information only for the shortest period necessary to achieve the purposes stated in this Policy:

• Information provided via contact forms: Retained for 1 year from the date of submission for business follow-up and potential cooperation communication; once the period expires or you request deletion, we will delete or anonymize your personal information.
• Server logs: Generally retained for 6 months for security auditing and troubleshooting.

If retention is required for longer periods due to legal and regulatory requirements (such as tax, accounting, or litigation), we will continue to store the information within the statutory period and promptly delete or anonymize it thereafter.

4. How We Share, Transfer, and Disclose Your Information

(1) Sharing

We will not share your personal information with any third party, except in the following circumstances:

• With your explicit consent;
• With our affiliates, and only within the scope of the purposes stated in this Policy;
• With service providers entrusted by us (such as website hosting, email services, or cloud storage providers). We will sign strict confidentiality agreements with them, requiring them to process information only according to our instructions and to take necessary security measures.

(2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

• With your explicit consent;
• In the event of a merger, acquisition, asset transfer, or similar transaction, we will require the new entity holding your personal information to continue to be bound by this Policy; otherwise, we will require them to seek your consent again.

(3) Public Disclosure

We will only publicly disclose your personal information under the following circumstances:

• With your explicit consent;
• As required by laws, regulations, legal procedures, litigation, or mandatory requirements from government authorities.

5. How We Protect Your Information

We have adopted industry-standard security protection measures to protect your personal information and prevent unauthorized access, public disclosure, use, modification, damage, or loss:

• Technical Measures: Utilizing encrypted transmission (HTTPS), access permission controls, data backups, and other technologies.
• Management Measures: Establishing internal management systems for personal information protection and conducting permission approval and confidentiality training for employees who have access to personal information.
• Emergency Response: Formulating an emergency plan for personal information security incidents. If such an incident occurs, we will activate the plan immediately and report it to regulatory authorities and notify you in accordance with the law.

The internet environment is not 100% secure, and we will do our best to ensure the security of any information you send to us.

6. Your Rights

In accordance with relevant Chinese laws and regulations, we guarantee your rights regarding your personal information:

• (1) Right to Access and Copy: You have the right to access and copy the personal information we hold about you.
• (2) Right to Correct and Supplement: When you discover that your personal information we process is incorrect or incomplete, you have the right to request that we correct or supplement it.
• (3) Right to Deletion: You may request the deletion of your personal information in the following cases:
  • The purpose of processing has been achieved, is impossible to achieve, or is no longer necessary;
  • We cease to provide products or services, or the retention period has expired;
  • You withdraw your consent;
  • We process personal information in violation of laws, administrative regulations, or this Policy;
  • Other circumstances provided by laws and regulations.
• (4) Right to Withdraw Consent: You have the right to withdraw your consent at any time. After withdrawal, we will no longer process the corresponding personal information, but this will not affect processing activities already conducted based on your prior consent.
• (5) Right to Limit Processing: In legally permitted circumstances, you have the right to request that we temporarily or permanently stop processing your personal information.
• (6) Right to Account Cancellation: If you have registered an account with us (if applicable), you have the right to apply for account cancellation.
• (7) How to Exercise Rights: If you wish to exercise any of the above rights, please contact us via the email or phone number provided in the “Contact Us” section. We will respond within 15 working days.

7. Protection of Minors

Our website is primarily aimed at corporate and adult users. We do not proactively collect the personal information of minors. If you are a minor, please read this Policy with your guardian and use our services only after obtaining your guardian’s consent. If we discover that we have collected personal information of a minor without prior guardian consent, we will delete the relevant information as soon as possible.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, enhance your browsing experience, and perform access statistics. You can refuse or manage cookies through your browser settings, though this may affect the normal use of certain website functions.

9. Updates to This Policy

We may revise this Policy from time to time. When major changes occur, we will notify you through website announcements or other appropriate means. Your continued use of our services after updates to this Policy constitutes your agreement to be bound by the revised Policy.

10. Dispute Resolution

The interpretation and dispute resolution of this Policy are governed by the laws of the People’s Republic of China. If a dispute arises between you and us regarding this Policy or the processing of personal information, both parties should resolve it through friendly negotiation. If negotiation fails, either party may file a lawsuit with the People’s Court in the Baoshan District of Shanghai.

11. Contact Us

If you have any questions, comments, or need to exercise your rights regarding this Policy, please contact us via the following methods:

• Contact Number: 021-65682881
• Email: [email protected]
• Address: Room A-1356, Building 1, No. 188 Changyi Road, Baoshan District, Shanghai